Patient Self Referral

Pioneer Wound Healing Centre specialises in providing compassionate and comprehensive wound care and management. We recognise that some patients and their families from outside our Sussex NHS service may wish to seek access to our specialist services via our self-funded self-referral route. At the heart of our mission is a commitment to enhancing the lives of our patients by delivering the best results possible.

Our dedicated and highly skilled teams led by Nurses and Consultants take pride in their ability to heal wounds, optimise specialised care/treatments and improve patients’ lives. If you or a loved one is dealing with a non-healing wound we’re here to help.

We will be happy to review your self-referral if you or your relatives can complete the simple form and attach some photographs of the wound(s). Our aim is to respond to your initial enquiry as soon as possible. Below are answers to some of the frequently asked questions our patients have, including treatment costs.

Private Patient Self Referral

Complete our simple form and attach some photographs of the wound(s) or swelling. We aim to respond to your initial enquiry within 3 days.

What to expect:

Step One

For you the patient/family member

Complete the Self Referral Form & upload photographs

Step Two

For Pioneer

Tissue Viability Consultant will review your comments and photographs to understand which clinician is best suited to help you and your condition

Step Three

For you to consider

We will contact you as soon as possible and if we can help, we will offer you an appointment in one of our clinics or via a video call if clinically appropriate

How is my treatment delivered?

Your treatment can be delivered in a variety of ways. You may wish to attend in person for some or all of your appointments at one of our Centres. Or alternatively, following your initial consultation, we can provide you with a treatment plan so you or your loved one can arrange for some/all of this care to be shared with your local care provider. Virtual video consultations can be arranged if necessary and clinically appropriate.

I’ve had a wound or swelling for a very long time can you help me?

Yes we most certainly can. Our teams have the skills and knowledge to be able to heal your wound/optimise Lymphoedema/Lipoedma. We know how to manage these complex conditions and have a range of treatment options available to us that we can use to give you the best possible outcome.

If your wound/swelling is not suitable for treatment by the Team at Pioneer we will be able to signpost you to other services that may be able to help you.

How long will my treatment take?

For wounds there’s no simple answer to this question, everyone is different. Healing times depend on your age, severity/age of your wound, and any other health conditions you may have. That said, in 2023 Pioneer were able to heal 88.5% of patients leg ulcers in 78 days. The average number of appointments with the Pioneer team to discharge these patients (healed) was 16.

For Lymphoedema/Lipoedema, these conditions cannot be cured but we can help you to make them significantly better through various treatments and self-management techniques.

quote

“The knowledge that the practitioners have in all aspects of my treatment is awe-inspiring. I thought I was dealing with doctors at first until Sarah explained to me that they were nurses with specialized training, in some cases earning advanced degrees. The fact that this an NHS facility is also interesting, given the negative state of the NHS given by the press and politicians. No doubt that applies to some parts of the NHS, but not for the Pioneer Centre. It is a truly impressive facility, and I am very happy to have such a centre in Eastbourne.”

– Dimitri Vvedensky
person quoted